Shipping and Payment Terms
Shipping
We currently only deliver our items within Europe.
A return slip for incorrect deliveries is included in your package.
A return slip for incorrect deliveries is included in your package.
Shipping Costs per Delivery
The exact shipping costs will be shown and calculated at checkout in the shop.
Express Shipping
Orders received by 11 a.m. at the latest can be shipped the same day. Express deliveries take place on working days from Monday to Friday.
Bulk Orders
Bulk deliveries to Ingolstadt are dispatched every Wednesday in even calendar weeks.
Delivery Times:
-
Stock items:
- Germany: 1–3 working days
- Express Germany: 1 working day
- EU: 3–4 working days
- Express EU: Please enquire
-
Personalised items::
- Germany: 3–4 working days
- Express Germany: 3 working days
- EU: 5–6 working days
- Express EU: Please enquire
Important Notes:
Delivery times may vary depending on production. In exceptional cases, delays may occur. Delivery is the responsibility of the shipping providers, so we can’t guarantee punctual delivery.
Payment Methods
Through Paypal and Stripe, you can choose from various payment methods, such as SOFORT transfer, VISA, Mastercard and more.
Paypal
When selecting Paypal, you’ll be redirected to Paypal to complete the payment. After payment, you’ll return to our website to finalise the order.
Stripe
When selecting a payment method via Stripe, you’ll be redirected to Stripe to complete the payment. After payment, you’ll return to our website to finalise the order.
Shipping and Transport Damage
Shipping is done via DHL with tracking to determine delivery status. Your order will always be delivered completely..
Packaging that is visibly damaged from transport must be reported immediately upon receipt to the delivery service.
Packaging that is visibly damaged from transport must be reported immediately upon receipt to the delivery service.