FAQs

How can we help you?

Verification

How do I verify myself?

To verify yourself, your email domain will be recognized, which should have a MediaMarkt, MediaMarktSaturn or Ceconomy ending. After successful recognition, you will be automatically approved.

Why do I need to verify my account?

Account verification is an important step to ensure that you are an employee of MediaMarkt. By verifying your email domain, we can confirm your affiliation with the organization. This is necessary to ensure that only authorized persons have access to the exclusive offers and benefits of the Let's Go Shop.

Login

How do I log in?

To log in, simply click on the "Login" button on the website. Then enter your email address and password. If you don't have an account yet, click on "Register" and follow the instructions to create a new account.

Account type

Wich account type should I choose?

There are two different types of user accounts: ‘Commercial’ and ‘Private’. If you are responsible for a cost center and order as a commercial customer, the costs will be directly forwarded to the appropriate cost center of your company. If you order as a private customer, you will personally cover the costs of your order.

Personalisation

How do I personalise an item?

Certain items can be personalised. To personalise an item, simply select the ‘Transfer printing’ option under ‘Refinement’ in the item view. Whether you personalise the front and/or back of the item is up to you. Then upload your personalised motif, image, logo or text. Please note that the quality of the uploaded images and designs will directly affect the final result. Therefore, we recommend using high-resolution images to achieve the best possible outcome.

Order

How can I cancel my order?

To cancel the order, please contact us via the contact form or by e-mail. We are always happy to help.

Payment

Which payment methods are accepted?

We offer various payment options for your order. We accept payments by invoice, PayPal, or credit card. Simply choose the payment method that suits you best.

Shipping

How long does the shipping take?

We strive to process and ship all orders as quickly as possible. Please note that delivery times may vary depending on the item, your location and your country's customs regulations.

How can I track my package?

Once your order has been shipped, you will receive an email with the tracking number.

What are the shipping costs?

Shipping costs depend on the location and weight of the parcel and can therefore vary greatly.

Returns

What should I do if I want to return one or more items?

Returns are no problem with us! Just contact us via the contact form or send us an email to support@world-of-textiles.com. We are always happy to help.

Didn't find what you were looking for?

You can reach us directly via our contact form.

We are happy to help you with any questions.

Certified – together for a better world

Reklamation? Kein Problem?

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.

Service wird bei uns groß geschrieben!

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.
At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.

Unsere Experten sind immer für dich da!

Bei Fragen zu unseren Produkten stehen unsere Kundenbetreuer dir gerne zur Seite.

+49 (0) 9292 / 519-0

Mo-Fr. 8:00 - 17 Uhr

Oder benutze einfach unser Kontaktformular.