Data protection
Privacy Policy Table of Contents:
I. Name and address of the controller
II. Name and address of the data protection officer
III. general information on the collection, processing and use of personal data
IV. Access data and hosting
V. Data collection and use for contract processing
VI. Data transfer
VII. Cookies and web analysis
VIII. Newsletter
IX. Online marketing
X. Social Media
XI. Contact options and your rights
XII. Right of objection
I. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is
Willy Maisel GmbH
Münchberger Straße 46
95176 Konradsreuth
Germany
Phone: +49 (9292) 519 - 0
E-Mail:info@world-of-textiles.com
Website:www.world-of-textiles.com
II. Name and address of the data protection officer
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted, please contact
Michael Knapp (GDDcert)
Münchberger Straße 46
95176 Konradsreuth
Germany
Tel.:+49 (9292) 519 - 0
Fax: +49 (9292) 519 - 99220
E-Mail:datenschutz@world-of-textiles.com
III General information on the collection, processing and use of personal data
You can visit our website without providing any personal data. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.
Why do we collect this data?
This access data is analysed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in the correct presentation of our website as part of a balancing of interests.
How long is this data stored?
The IP address is stored for 7 days and then anonymised. A personal reference can no longer be established. The legal basis for this processing is Art. 6 para. 1 lit. F DSGVO.
IV. Access data and hosting
You can visit our website without providing any personal data. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access.
This access data is analysed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in the correct presentation of our website, which are overriding in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to our website.
Hosting services by a third-party provider
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. All data collected as part of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope described here.
This service provider is located within a country of the European Union or the European Economic Area.
V. Data collection and use for contract processing, making contact and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or e-mail). Mandatory fields are labelled as such, as in these cases we require the data to process the contract or to process your contact and you cannot send the order or make contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract processing and processing your enquiries.
If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
VI Data transfer
In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
VII Cookies and web analysis
We use cookies on various pages to make our website attractive and to enable the use of certain functions, to display suitable products or for market research. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the functionality of our website may be restricted.
VIII. Newsletter
You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us.
Why do we collect this data?
The purpose of collecting the user's email address is to send the newsletter.
How long is the data stored?
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The user's e-mail address is therefore stored for as long as the subscription to the newsletter is active.
How can I unsubscribe from the newsletter?
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.
IX. Online marketing
Google Fonts
The script code ‘Google Fonts’ is integrated on this website. Google Fonts is a service provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) DSGVO. In this context, a connection is established between the browser you are using and Google's servers. This informs Google that our website has been accessed via your IP address.
If information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. Further information about data processing by Google can be found in Google's privacy policy.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called ‘cookies’. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website:
https://tools.google.com/dlpage/gaoptout?hl=de
You can find more information on how Google Analytics handles user data in Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de
Order processing
We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the ‘demographic characteristics’ function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google, as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section ‘Objection to data collection’.
Storage duration
Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 14 months. For details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de
X. Social Media
Our online presence on Facebook, Twitter, YouTube, Instagram, Pinterest, Xing, LinkedIn
Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We use them to provide information about our products and current special offers.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. This data is used to create so-called user profiles using pseudonyms. These can be used, for example, to place adverts within and outside the platforms that presumably correspond to your interests. Cookies are generally placed on your end device for this purpose. The visitor behaviour and interests of the users are stored in these cookies. This serves in accordance with Art. 6 para. 1 lit. f. DSGVO to safeguard our legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties, which predominate in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your rights in this regard and setting options to protect your privacy, in particular opt-out options, please refer to the providers' data protection notices linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Google/YouTube: https://policies.google.com/privacy?hl=en-GB
Twitter: https://twitter.com/en/privacy
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/en/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Xing: https://privacy.xing.com/en/privacy-policy
Possibility of objection (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated
Twitter: https://twitter.com/personalization
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.co.uk/settings
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht
XI. Contact options and your rights
As a data subject, you have the following rights
- in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein
- in accordance with Art. 16 DSGVO, the right to request the immediate rectification of incorrect or incomplete personal data stored by us
- in accordance with Art. 17 DSGVO, the right to request the erasure of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information
- for the fulfilment of a legal obligation;
- for reasons of public interest or
- for the establishment, exercise or defence of legal claims
is necessary;
- in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as
- the accuracy of the data is disputed by you
- the processing is unlawful, but you oppose the erasure of the data
- we no longer need the data, but you need it for the establishment, exercise or defence of legal claims; or
- you have objected to the processing pursuant to Art. 21 DSGVO;
- in accordance with Art. 20 DSGVO , the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller
- in accordance with Art. 77 DSGVO , the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.